{
  "title": "工单管理",
  "description": "在这里可以查看用户工单，包括查看、回复、关闭等操作。",
  "columns": {
    "id": "工单号",
    "subject": "主题",
    "level": "优先级",
    "status": "状态",
    "updated_at": "最后更新",
    "created_at": "创建时间",
    "actions": "操作"
  },
  "status": {
    "closed": "已关闭",
    "replied": "已回复",
    "pending": "待回复",
    "processing": "处理中"
  },
  "level": {
    "low": "低",
    "medium": "中",
    "high": "高"
  },
  "filter": {
    "placeholder": "搜索{field}...",
    "no_results": "未找到结果",
    "selected": "已选择 {count} 项",
    "clear": "清除筛选"
  },
  "actions": {
    "view_details": "查看详情",
    "close_ticket": "关闭工单",
    "close_confirm_title": "确认关闭工单",
    "close_confirm_description": "关闭后将无法继续回复，是否确认关闭该工单？",
    "close_confirm_button": "关闭工单",
    "close_success": "工单已关闭",
    "view_ticket": "查看工单"
  },
  "detail": {
    "no_messages": "暂无消息记录",
    "created_at": "创建于",
    "user_info": "用户信息",
    "traffic_records": "流量记录",
    "order_records": "订单记录",
    "input": {
      "closed_placeholder": "工单已关闭",
      "reply_placeholder": "请输入回复内容...",
      "sending": "发送中...",
      "send": "发送"
    }
  }
}